Privacy Policy
Updated August 1, 2024
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from https://casablancawinetours.com/ (the “Site”). We aim to provide transparency about our online information practices so you can make informed decisions when interacting with the Site and our Services. We may disclose your information when necessary to comply with the law, enforce our site policies, or protect our rights, property, or safety, as well as those of others. This privacy policy applies solely to information collected through our website and not to offline information collection. Please review our Terms of Use for additional details governing the use of the Site. By using our Site, you consent to our privacy policy.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.” We collect Device Information using the following technologies: – **Cookies:** Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org. – **Log Files:** Track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. – **Web Beacons, Tags, and Pixels:** Electronic files used to record information about how you browse the Site. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is referred to as “Order Information.” When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for reservations, and providing you with confirmations). Additionally, we use this Order Information to: – Communicate with you – Screen our orders for potential risk or fraud – Provide you with information or advertising relating to our products or services, based on your preferences We use the Device Information to help us screen for potential risk and fraud (in particular, your IP address) and to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information, or to protect our rights.
Mobile Device Privacy
When accessed via a mobile device, our Site may collect information automatically, such as the type of mobile device you use, device identifiers, and information about your use of the Site. Regardless of the device used, the Site will collect information you provide and about your interaction with the Site and its content. If location services are activated on your mobile device, the Site may collect information about the location of your device. Your mobile network service providers may collect device-specific information, such as a device identifier, when you use our website or mobile applications. This information collected by your mobile network service will not be associated with your user account or personally identifiable information.
Protection of User Information
We work to protect your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information shared with the Site.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise this right, please contact us using the contact information below. Additionally, if you are a European resident, we process your information to fulfill contracts we might have with you (for example, if you make an order through the Site) or to pursue our legitimate business interests listed above. Your information will be transferred outside of Europe, including to the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless you ask us to delete this information.
Links
The Site contains links to other websites. When you click on these links, you will be directed to another site. We encourage you to read the privacy statements of these linked sites, as their privacy policies may differ from ours.
Minors
The Site is not intended for individuals under the age of 21.
Changes
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, questions, or complaints, please contact us by email at contact@casablancawinetours.com or by mail at: Las Rosas 384, Santa Cruz, Chile